General conditions of sale


WWW.TATOOSHOP.FR : SIRET N ° 510 801 921 0003 0

The "General Conditions " apply to legal transactions involving products sold to customers by in its online store .


Words or expressions below shall have under the present the following meanings:

Internet shop : means the website on which the Products are presented and sold to clients.

Order: means the contract of sale between the customer and the Internet shop .

Product Details : means information pertaining to a product provided by during the sale of the product in its online shop .

Products: means all goods and services sold by in its online shop .

Service : means the sale of products by customers its internet shop .

Transaction : means all operations, security processing , authorizations and agreements in connection with payment of the price of the Products ordered by credit card.


These Terms and Conditions are intended to define the terms and conditions under which offers and sells its products to its customers.
These terms and conditions shall prevail over all other conditions contained in any other document , unless prior express written consent.


The customer acknowledges , at the time of placing an Order , the present general conditions of sale and expressly accept them without reservation .
These general conditions of sale govern the contractual relationship between and client, both parties accepting them without reservation .


The majority of products offered by clients is immediately available.
However, all products sold by may or may not necessarily be selling online .


The automatic registration systems are considered as proof of the nature, content and date of the Order. confirm the client's acceptance of the Order by sending a confirmation message to the email address that it will release. The sale will be concluded only after the dispatch of the order confirmation. reserves the right to refuse or cancel any order for a particular customer if said customer insolvency or in the event of a default of the Order concerned or of a previous delivery or a dispute over payment of a previous order .

The particulars indicated by the customer when entering inherent in its control information undertake it. can not be held responsible for errors made by the customer in the name and address of the recipient of the Order (delivery address , billing address in particular) and delays in delivery or failure to deliver the Products ordered that these errors could result .


After confirmation of the Order and subject to full payment of the price of products ordered, will ship to the customer, under its responsibility, the products ordered to the delivery address in exceptions ( specified upon receipt of the order), according to the time announced on the website when ordering .

All Products set out in the past to Controls are intended for the personal use of clients or recipients whose names are mentioned in the delivery address .
Where appropriate , the customer agrees to pay upon receipt , all taxes , duties, taxes and other charges present and future due for delivery of these products themselves; joint and several liability shall in no way be held as such .

Clients or recipients of the products is strictly forbidden partial or total resale products .
Delivery will be made by La Poste Colissimo Monitoring or according to our convenience.

Our shipping rates are available by clicking on "delivery" in the left column of our website
Attributable to the carrier or any delays in delivery does not entitle the customer to claim damages.

The ordered products are transported at the risk of the recipient. Upon receipt of the Products ordered , the customer or the recipient must verify the proper functioning of the goods supplied , and take note of the conditions of employment contained in the operating instructions supplied to it .

In the event that one or more of the Products ordered are missing or damaged , the customer or the recipient must make a claim with the carrier at the time of delivery .

In case of defects , the customer has the right to return under the conditions provided in the instructions for use of the property .

Are considered as force majeure releasing its obligation to deliver war , riot, fire, strikes , accidents and the impossibility of being supplied.
For reasons of availability of the Products ordered , an Order may be subject to several successive deliveries to the customer.

In the event that the client would like the Products to be delivered to two different addresses, then the latter 2 separate orders .


The customer has a period of 7 days days of the receipt of the Products to return them to against exchange or refund . In this case, the customer must return the new Products , intact, with all accessories , instruction manuals and documentation to the following address:

18 chemin Neuf
31100 Toulouse

In case of exercising the right of withdrawal, will reimburse the sums paid by the customer at no charge , except for return shipping costs .

Repayment is due within a maximum period of 15 days.


Prices are expressed in euro.

The price shown on the IR product does not include shipping fees .

The price indicated in the order confirmation is the final price including all taxes and VAT . This price includes the price of the Products, handling, packaging and storage of products, transportation costs and commissioning.


The price charged to the customer is the price indicated on the Order confirmation sent by price.

The Product price is payable by the proposed on-site the day of the payment order is effective .

Protection against fraudulent use of payment used for the particular transaction after hacking or against any challenges to the payment of an Order will be provided by the company PayPal .

Command validated by the customer will be considered effective when the central bank secure payment company PayPal and have given their approval to the transaction and, if necessary, following acceptance of risk management by the insurer PayPal .

In case of refusal from the secured bank payment or PayPal society , the Order will be automatically canceled and the customer notified by email .
Information related to your order are subject to automated processing of data which is responsible PayPal . To define a level of analysis of a transaction and to fight against fraud to the credit card that automated processing of data intended .

PayPal and the dealer from whom you are buying are the recipients of the data related to your order . Non -transmission of data related to your order prevents the execution and analysis of your transaction.

The occurrence of an unpaid invoices due to fraudulent use of a credit card, the coordinates in connection with your order to this payment in a payment incident file implemented by PayPal . Any false declarations or anomalies may also be a specific treatment.

Accordance with the Data Protection Act of 6 January 1978 , at any time , a right of access, rectification and opposition to all of your personal data by writing a letter, with proof of your identity, PayPal . Computer Service and Freedoms.


These general conditions of sale are subject to French law.

ARTICLE 10 - LIABILITY can not be held liable for damages of any kind , whether tangible or intangible property, which could result from a malfunction or improper use of the Products . It is the same for any changes resulting products manufacturers .

Responsibility will, in any event, exceed the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in presenting the products in if problems in the implementation of this contract , the client and reserve the right , before any legal action to seek an amicable solution.

Otherwise, for traders clients, the Commercial Court has exclusive jurisdiction, regardless of the place of delivery and payment method accepted.


In all cases can not be held responsible for non -compliance with regulations and laws in force in the receiving country . Responsibility is always limited to the value of the product in question at the date of sale, and without recourse to the brand or manufacturer of the product.

In any case, the client receives the eviction and hidden defects under section 1625 and following of the Civil Code warranty.

The customer can contact customer service by phone or email to .

Answer: 48 hours.


The Intelligence information collected for purposes of distance selling is required, this information is essential for the processing and delivery of orders, preparing invoices and warranty contracts. Lack of information leads to the non - validation of the Order.

Accordance with the law "and Freedoms", the processing of personal information about customers has been declared to the Commission Nationale Informatique et Libertés (CNIL).

The customer has (article 34 of the law of January 6, 1978 ) a right to access, modify, rectify and delete data concerning him, he can exercise with . In addition, undertakes not to provide free or in exchange of information on its customers to third parties.

Creating TatooShop Mickaël Cabanas & Olivier Ravon