Shipping / Tracking
All paid by credit card or Paypal orders are processed and shipped the same day , ( from the day after for all orders confirmed after 14h) .
The standard shipping method is Colissimo off without signature . If you prefer delivery with required signature, an additional cost will be applied , thank you for contacting us .
Whatever the chosen shipping method , we will provide with a link that lets you track the online delivery of your package .
Shipping charges include packaging , handling and postage. They may contain a fixed part and a variable part based on price or weight of your order. We advise you to group your items in one order . We can not group two distinct orders and you will have to pay shipping costs for each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile products. Packages are oversized and protected.
The amount of shipping debute 5.9 € for domestic shipments .
Shipping become free when your order amount reaches or exceeds :
45 € for France with Colissimo Access, delivery without signature.
You can also pick up your order at any post office in France giving as shipping address, your name, the words " Poste restante " your postal code and city.
Track your parcel
On sending your package you will immediately receive a tracking number. Appointment in the headings "Your Orders" and click the details of your order to track your package on the ColiPoste site.
With TNT/Fedex, your parcel will be delivered Monday through Saturday directly in your mail box. In case of absence, the postman will leave the parcel in your mail box or file a notice of passage. If undelivered, you have 15 days to collect your parcel from the post office (in this case you Grab your ID card).
We deliver on all the French territory (more DOM-TOM). And all members of the European Union countries: Belgium, Switzerland, Spain, Italy, Portugal, UK, Germany, Netherlands, Poland ... The North America, South America and the Russia, India and Asian countries.
We ship to internationnale via La Poste (3JPostexport).
Shipping is done by certified mail and delivery time is 4 to 10 days depending on the destination.
Shipping time and return of goods
All paid by credit card or Paypal orders are processed and shipped the same day, (from the day after for all orders confirmed after 14h)
If for any reason you wish to return the goods, you simply redirect within 7 days (postage at your expense, unless our error in shipment) at this address:
18 chemin Neuf
Join imperatively your invoice, original or copy, and the reason for the return and the desired solution.
(exchange, refund or credit).